Refund Policy
Ticket Refund & Transfer Policy
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All Sales Are Final
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All ticket sales for Elokyves events are final.
Once purchased, tickets cannot be refunded, exchanged, or cancelled.
This includes situations where you are unable to attend for personal reasons such as illness, travel issues, or change of plans.
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In accordance with UK consumer law, refunds will only be offered if an event is cancelled by Elokyves or if there is a significant change to the advertised event (such as a full cancellation or complete change of venue/date). In those cases, you will be entitled to a full refund of the ticket price.
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Ticket Transfers
If you are no longer able to attend, your ticket can be transferred to another person at no additional cost.
To transfer a ticket, please contact us by email at Events@elokyves.com with:
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Your name and booking reference
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The full name and email of the person taking your place
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All transfers must be arranged at least 3 days before the event date. Once a ticket is transferred, the new attendee will assume all rights and responsibilities associated with it.
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Event Cancellation or Rescheduling
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If an event is cancelled, you will automatically receive a full refund to the original payment method.
If an event is rescheduled, your ticket will remain valid for the new date. If you cannot attend the new date, you may request a refund within 7 days of the announcement.
No Partial Refunds or Credit
Elokyves does not provide partial refunds, credit, or exchanges for unused portions of tickets, late arrivals, or non-attendance.
Summary
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All sales are final.
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No refunds unless the event is cancelled or significantly changed by Elokyves.
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Ticket transfers are free and available up until the event date.
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By purchasing a ticket, you agree to these terms.
